Experience prepaid as it should be

tone wow is a mobile service provider offering prepaid telecommunications services through two distinct membership programs: ToneExcel and Tone Plus.

These programs cater to different user segments and differ from each other by their respective marketing plans.

Both operate on the CelcomDigi network infrastructure and are designed to deliver affordable, reliable mobile connectivity.

·       Purchase tone wow SIM cardfor registration and activation.
·       Contact your referral orreach out to our Business Partner Here

Online – Via our Online SIM page at  shop.tonewow.com

‍Through a Business Partner – Contact an authorized tonewow Agent

‍Walk-in– Visit our  tone wow HQ office.

‍Via Email – Send an email to rders@tonegroup.net with the following details:
·       Full Name
·       Member ID (if applicable)
·       NRIC/Passport Number
·       Program (Tone Excel or TonePlus)
·       SIM Card Type
·       Quantity
·       Type of Collection(Delivery or Self-collection)

·       For orders placed via email or online, delivery within PeninsularMalaysia incurs a minimum fee of RM10, while delivery to Sabah and Sarawakrequires a minimum fee of RM20.

·       Delivery is typically completed within 3 to 5 business days.

·       Any SIM purchased via Online SIM Sale and delivery within Klang Valleyfor orders placed on business days before 3PM will be delivered and received onthe same day.

·       Any orders placed for Premium, VIP and VVIP numbers during weekends andpublic holidays will be processed on the next business day.

·       Risk of loss or damage passes to the customer upon dispatch, and tone wow shall not be liable for delays caused bythird-party couriers.

Self collection:
You may also collect your SIM card order from tone wow HQ office. [Click here for the full address]

tone wow offers various SIM types tailored todifferent user needs.

·       LITE SIM – Perfectfor beginners seeking a budget-friendly option. This plan does not includeinternet and does not include Life Insurance but comes with Personal Accident(PA) coverage of RM30,000.00.

·       PRO SIM – Ideal formembers looking to start a business at an affordable cost. Includes a betterinternet plan, PA coverage of RM30,000.00, and life insurance worth RM4,000.00.

·       BIZ SIM – Idealfor members looking to start a business with high commission potential, comeswith PA coverage of RM50,000.00, and life insurance worth RM4,000.00.

·       PREMIUM, VIP and VVIP SIMs - offer exclusive mobile numbers and are subject to availability andadditional terms.

·       Replacement/MNP SIMs - are issued for lost or damaged cards upon verification or can be usedto retain your old number after registration with a new number.
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tonewow use service provider CelcomDigi
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Barredfor 90 days
‍Unable to makeoutgoing calls and access the internet but able to receive calls.
➤ You need to top up to avoid your phonenumber falling into expired.

‍Suspendedfor 1 day
‍Unable to makeoutgoing calls, receive calls and access the internet.
➤ You need to top up to avoid your phonenumber falling into expired.

‍ExpiredUnable to makeoutgoing calls, receive calls and access the internet.
➤ Unable to top up your phone number.

Click the following link to find an agent near you. [Click here]

No. tone wow members are entitled for rewards by tone wow only.
‍

No.

Yes, click the link below.https://www.tonewow.com/Prepaid_Plans
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·       Dial USSD code: *126#
‍
‍·       Via tone wow 2.0 app: Login to your account in tone wow 2.0 app > Go to Usage and you may view your credit balance.

We're coming soon. Sign up for our newsletter to get the exact date straight to your inbox when it's ready.

Every time you spend, you earn cash back. It's that simple. The more you use your ToneWow card, the more you get back.

You can load as little or as much as you need. There's no minimum, so you're in control of your spending.

No hidden fees here. We keep it clean so you know exactly what you're getting with ToneWow.

ToneWow works where you need it. Powered by CelcomDigi, your card is ready for the world.

Afteryou have successfully registered your SIM card, you will have access to themember portal through the tone wow 2.0 app or the TWMMS website.

Download tone wow 2.0 app at Google Play Store/ App Store/Huawei App Gallery. <app download link>

Log-in using: 

Username: MyKad/ Passport
‍Default password for first-time login: 123456

Click the following link: [Click here]

1.  Select your program, eithertone wow Excel or tone wow Plus
2. Enter your Document ID andpassword

No hidden fees here. We keep it clean so you know exactly what you're getting with ToneWow.

ToneWow works where you need it. Powered by CelcomDigi, your card is ready for the world.

We're coming soon. Sign up for our newsletter to get the exact date straight to your inbox when it's ready.

Every time you spend, you earn cash back. It's that simple. The more you use your ToneWow card, the more you get back.

You can load as little or as much as you need. There's no minimum, so you're in control of your spending.

No hidden fees here. We keep it clean so you know exactly what you're getting with ToneWow.

ToneWow works where you need it. Powered by CelcomDigi, your card is ready for the world.

We're coming soon. Sign up for our newsletter to get the exact date straight to your inbox when it's ready.

Every time you spend, you earn cash back. It's that simple. The more you use your ToneWow card, the more you get back.

You can load as little or as much as you need. There's no minimum, so you're in control of your spending.

No hidden fees here. We keep it clean so you know exactly what you're getting with ToneWow.

ToneWow works where you need it. Powered by CelcomDigi, your card is ready for the world.

We're coming soon. Sign up for our newsletter to get the exact date straight to your inbox when it's ready.

Every time you spend, you earn cash back. It's that simple. The more you use your ToneWow card, the more you get back.

You can load as little or as much as you need. There's no minimum, so you're in control of your spending.

No hidden fees here. We keep it clean so you know exactly what you're getting with ToneWow.

ToneWow works where you need it. Powered by CelcomDigi, your card is ready for the world.